Course Overview
Salesforce is the world’s #1 Customer Relationship Management (CRM) platform that helps businesses streamline their sales, service, marketing, and more. With the growing demand for cloud-based solutions, Salesforce skills are highly sought after in the global job market.
Whether you are new to Salesforce or looking to upskill, this course covers everything from CRM fundamentals to advanced Salesforce customization and automation.
What You Will Learn
- Introduction to Cloud Computing & CRM
- Salesforce Architecture & Navigation
- Data Models, Objects & Fields
- Security & User Management
- Reports, Dashboards & Workflow Rules
- Process Automation (Flows & Process Builder)
- Apex Programming Basics (Developer Track)
- Visualforce & Lightning Components
- Integration & AppExchange
- Certification & Career Prep
Prerequisites
- You need to have a good understanding of basic Salesforce.com CRM concepts and functionality.
- You should be aware of Salesforce CRM Navigation as well as Salesforce CRM Sales application functionality
Who Can Enroll?
- Aspiring Salesforce Admins or Developers
- IT Professionals looking to upskill
- Business Analysts and Consultants
- Job Seekers entering the CRM space
- Teams or Companies adopting Salesforce
